CVS Health

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Executive Advisor, Consultant Relations

at CVS Health

Posted: 11/20/2019
Job Reference #: 1083001BR

Job Description

Job Description
Job Overview
As Executive Advisor, Consultant Relations, you will be responsible for the development and execution of firm-specific engagement strategies established for your assigned consulting firms. A key focus of the role is to work closely with other areas of CVS Health to create positioning that supports CVS Health’s strategic business initiatives and to influence consultants on products and services so that they better understand CVS Health’s differentiated offerings.

Reports To: Vice President of Consultants Relations. The Consultant Relations team is part of the Strategic Sales team and is accountable to Account Management across all business segments (Health Plans, National Accounts, Coalitions, Key Accounts, and Government).

Responsibilities and Duties
* In conjunction with leadership, develop and execute on annual business plans for respective consulting firms that include goals and objectives which are aligned with the Company’s strategic business initiatives.
* Manage consultant scorecards that provide insight into win/loss and retention results.
* Understand the organizational structure of assigned firms.
* Create excellent working relationships at all levels of firms.
* Collaborate and communicate with consultants on their RFP evaluation criteria.
* Look for opportunities to collaborate with key consulting firms on best practice initiatives.
* Collaborate with Strategic Sales and Account Management to develop and deliver consistent messages to consultants while taking into consideration consultant firm-specific strategies to effectively position CVS Health.
* Support Account Teams and troubleshoot and support problem solving across the Enterprise as issues arise.
* Establish business relationships across CVS Health, including Underwriting, Proposals, Marketing, Product, Clinical and Legal.
* Have strong knowledge of CVS’ products, services and capabilities.
* Play a significant role in product development and new product launches.
* Have strong knowledge of the healthcare environment/landscape.

Required Qualifications
* A minimum of 5 years of Sales, Account Management and/or benefits consultant experience with a PBM and/or health plan and/or consulting firm.

Preferred Qualifications
* Exceptional oral (including presentations) and written communication skills, strong business acumen, exemplary listening and questioning skills, ability to work independently and within a team, effective planning and organizational skills, ability to effectively resolve conflict, excellent follow-up and persuasion skills.
* Strong working knowledge of Salesforce

Bachelor's degree, or a combination of education and experience.

Business Overview
It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

Application Instructions

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